CyberGhost

Description

CyberGhost Review

Cyber Ghost VPN is a solid and reliable virtual private network. With competitive pricing plans, a good investment in technology and software, responsive customer support and an easy to use application. Customers can enjoy unrestricted access to their favourite TV shows and Live Events, all with the knowledge that their activity is secure and untraceable.

With only one account, CyberChost offers cover across 7 simultaneous devices, this includes Computers, smartphones and connected TVs. What’s more, with a 30-day money back guarantee you don’t need to worry!

The company was founded in 2011 and employs over 55 people in Bucharest, Romania. CyberGhost is a merger between recently acquired Robert Knapp and Crossrider Limited, which claims over 15 million users.

VPN Security

Without going into detail, CyberGhost offers one of the best value for money services money can buy. With 256-bit AES encryption technology, not even the most powerful supercomputers can see into your data. The protection doesn’t stop there, as most lapses of security come from DNS or IP Leaks. However, with CyberGhost they have systems to protect and identify leaks, which may happen if you are running Windows or have recently reset your system preferences or have set up a VPN manually.OpenVPN, L2TP-IPsec and PPTP protocols

No IP or DNS Leaks Found – Whenever we review a VPN, we always make multiple tests to see if they’re leaking any DNS or IP information. A DNS Leak is when your software or manual settings default to your ISP’s DNS settings, rather than your VPN providers DNS Servers.

Lastly, the 3,7051,747 servers running across the network run or accept a range of security protocols, including OpenVPN, L2TP-IPsec and PPTP protocols. On the final note, all CyberGhost security protocols have their advantages and disadvantages in certain situations. However, what’s nice to see is that CyberGhost supports all protocols, meaning the more advanced users can tailor their settings to get the right experience.

Unlimited Streaming & Unlocked Content

Many VPN providers fail to directly monitor P2P (Peer 2 Peer) or Torrent services. However, CyberGhost is confident that their network offers real protection and even promotes the use of these technologies in their application, with a feature to “Download Torrents using untraceable servers”.

When it comes to Netflix and getting access to the USA versions (where you’ll find added content and up-to-date shows), CyberGhost runs a dedicated set of servers that changes IP address whenever Netflix catches on.

Features & Add-ons

If you’re looking for a solid budget VPN then CyberGhost VPN plans are packed with features that put other more expensive VPN providers to shame. These features include Automatic VPN kill Switch to prevent accidental data from being sent when the VPN is not active. OpenVPN and L2TP-IPsec encryption technology, DNS and IP lead protection and simultaneous connections on up to 7 devices!

Finally, all customers enjoy ad block protection against malware and viruses, online tracking prevention, data compression, and forced use of the HTTPS protocol while surfing the web. This neat little feature removed unwanted banners, pop-ups and videos that start playing (with sound, no less) automatically. Plus It saves computing resources – CPU usage, live memory and bandwidth.

VPN Speed

Whenever we review a VPN provider, we always make multiple speed tests to ensure a smooth and stable connection. With CyberGhost VPN we received a better speed than without the VPN activated. These speeds are more than sufficient for streaming HD and amateur gaming.

The following test was done with a 75Mbps fibre broadband connection, with a base speed reading (without a VPN) delivering the below results.

Our team is strongly independent and our reviews and speed tests are impartial. We are openly transparent about receiving referral fees from certain providers when you click our links and sign up for a VPN, however, these commercial relationships have no bearing on the contents of our reviews and recommendations.

VPN Trust

CyberGhost is based in Bucharest, Romania, which is outside the 14 Eyes. Since Romania is a part of EU, I can’t be 100% sure they don’t share some information with other countries. However, with a no logs policy, there wouldn’t be anything to share.

*Image from: https://www.cyberghostvpn.com/en_US/privacypolicy

In an industry filled with misconceptions and half-truths regarding logging practices, it’s refreshing to see their policy outlined in plain black and white.

Customer Support

CyberGhost customer service has been heavily criticized over the last few years and indeed it was their area of weakness. However, a quick search of the relevant customer review website and you’ll see a 9.1/10 Trustpilot score, with most bad reviews logged back in 2015. In fact, our questions have been answered quickly and efficiently with an extensive online help centre, online chat and a ticketing desk.